Can you gift wrap my purchase?
Moss Rose Books will be happy to gift wrap your purchase and mail it direct to your recipient for a small fee of $1.50 for each item to cover our materials and the postage. We will place the item in a gift box, wrap it, add a bow, and cushion it in an appropriate larger mailing box for sending. (Please note that we may not have gift boxes for large books orders.)
Do you combine ship?
Yes. We offer combined shipping whenever possible for multiple purchases shipping at the same time to the same address, and paid for in a single payment. IMPORTANT: If ordering gift or dachshund-theme items, with or without
books, please e-mail me for a combined shipping invoice before making payment. Please note that we can only
combine items that can be safely shipped together.
Who and where do you sell and ship to?
We sell to the 50 U.S. states as well as our military personnel and their families residing at APO and FPO addresses throughout the world. We also sell and ship internationally to Australia, Canada, Ireland, the United Kingdom, and the British West Indies.
Do you send purchase confirmations?
Yes, we confirm your payment and send you a delivery confirmation number for your package. IMPORTANT: Please be sure your SPAM security will accept e-mails from firstname.lastname@example.org. If you do not know how to do this, please check with your internet or e-mail provider.
How long until my item ships?
Purchases are mailed within 24 hours of your payment clearing, with the exception of weekends and holidays when they ship the next postal business day. During busy seasons such as December, we may require 48 hours.
What payments do you accept?
For U.S.: We accept cash transfers, e-checks, and credit cards through PayPal and Google Checkout. We also accept personal checks, money orders, and cashiers checks from U.S. residents. PayPal cash transfers/credit card payments, money orders, and cashiers checks ship promptly; personal checks and e-checks must clear before shipment.
For Australia, Canada, Ireland, the United Kingdom, and the British West Indies: Cash transfers and credit cards are accepted in U.S. funds through PayPal and Google Checkout.